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Jack Rozel, MD, MSL & Alicia Allen, MA January 27, 2012, 12:00 pm WPIC Auditorium


Department of Psychiatry Lecture Series
Clinical Grand Rounds

Helping People in Crisis - Any Time, Any Reason: 
The re:solve Crisis Network Story

Presenting:  Jack Rozel, MD, MSL and Alicia Allen, MA

The re:solve Crisis Network was developed in 2008 to provide a comprehensive program of crisis services throughout Allegheny County.  re:solve was designed to reflect core values of recovery and person-centered care in all aspects of our work allowing us to provide services that can be evidence based and innovative in a wide variety of often unpredictable circumstances.  re:solve services are intended to complement existing traditional health and mental health services as well as crisis support and linkage for others who may rarely interact with traditional services.  re:solve services include hotline (10,000 calls/month), walk in (20-40 visits/day), specialized addiction (6-12 visits/day), residential (14 beds), and mobile (30 visits/day) crisis services.  In addition to discussing re:solve services and selected cases, we will also discuss how re:solve partners with existing mental health services to complement and support consumers.   

Participants will learn how person centered and recovery oriented principles were integrated into a crisis services model and will have an understanding of the types of services that re:solve can provide and how re:solve can support their current clinical or research work.  

Jack Rozel, MD, MSL; is the Medical Director of the re:solve Crisis Network; Assistant Professor of Psychiatry, UPMC; Adjunct Professor of Law, University of Pittsburgh.  Alicia Allen, MA is the Clinical Administrator of the re:solve Crisis Network.

For more information regarding the Department of Psychiatry Lecture Series, please contact Jeanie Knox Houtsinger at